If you have not yet worked with eCM please see the Introduction first.
General Camera & Microphone functions
Throughout the duration of the call you have the following buttons available at the bottom of your screen:
1 - click to mute yourself and activate your microphone again
2 - click to stop your camera and activate it again
3 - click on the three dots for further options (explained below)
4 - click to leave the session
There will be a prompt if you want to end the session or send your patient back to the waiting room
Blurred background
By default the camera focuses on the entire image in its range.
Use the option Enable background blur if you want the camera to only focus on yourself and not to show the background of your location clearly. It will be displayed out of focus.
All participants in a call have this feature.
Presenting
Click on Start presentation if you want to share your screen with the other participant(s).
In the next window you have the following options:
1 - select the browser tab you like to share
2 - select an entire application window you like to share
3 - if you use multiple screens you can select which one to share
=> Everyone in the call can now see what is on your selected tab, window, or screen.
Click on Stop presentation when you are done.
Note: All participants in a call have this feature.
Closed captions
Select Closed captions to displays a transcription of the conversation in real time.
Example:
Only you see the captions; every participant can turn them on or off individually.
The captions will not be stored.
Settings
Click on Settings to check or change your audio and video settings. You can also check your internet connection.
1 - your default camera will be used, e.g. the internal camera of your laptop.
If you are using an external camera you could select it from the dropdown menu.
2 - your default microphone will be used, e.g. the internal mic of your laptop.
If you are using an external microphone you could select it from the dropdown menu.
3 - your default speakers will be used, e.g. the internal speaker of your computer
If you are using external speakers you could select it from the dropdown menu.
4 - click on CHECK YOUR CONNECTION to see if you are connected to the internet
Note: You and all other participants can also access this menu prior to joining the eCM session.
If you have any more queries, please do not hesitate to contact our Helpdesk or [email protected]. © 2023 - 2024