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T-Pro Sync - How to Open / Reopen the App
T-Pro Sync - How to Open / Reopen the App

This article describes how to open the application and what to do when it is running in the background.

Updated over a week ago

The desktop icon (Login)

Use the desktop icon if you are not logged in.

=> A double-click on the icon opens the login screen.

Enter your credentials and tick Remember Me.

Remember Me

If you use this option you stay signed in to the app even when you close the app via the system tray where otherwise you would get logged out (see below Exit the app).

After the login you enter the main application screen.

When the main window is open you can see an icon in the taskbar:

The system tray (Reopen)

If the application window is closed (with the x in the upper right corner) the app is minimised and still operation in the background.

You can access the app now via the system tray:

  1. Click on the small arrow pointing up on the right side of the taskbar.

  2. Click on the T-Pro Sync icon in the system tray.

=> The main application screen comes up again.

Attach a recording device

An external recording device can be attached / detached at any time.

If T-Pro Sync is minimised at that time you need to reopen the app as described above via the system tray.

Exit the app (Logout)

If you want to exit the app completely follow the steps:

  1. Go to the system tray.

  2. Right-click on the T-Pro Sync icon.

  3. Select Close.

=> You are now logged out of the application.

NOTE: Remember that this only closes the app if you have logged in with the Remember Me option enabled.

If you have any more queries, please do not hesitate to contact our Helpdesk or ​[email protected]. © 2023

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