Should you ever experience a problem while using Speech Direct, T-Pro’s support team needs the Speech Direct log file for further investigation. You can retrieve it via the browser extension page.

Precondition: The browser extension for T-Pro Speech Direct has previously been added.

Just follow the below steps:

1 - In your Chrome browser click on the three dots in the top right

2 - Click on Extensions

3 - Select Manage Extensions

=> All installed extensions are displayed.

4 - Go to the Speech Direct extension and click on Details

5 - On the next page select Extension options

=> You receive a button to download the log file.

The log file is a .txt file which you can download to a location of your choice.
​Example:

This is the file you would need to send on to T-Pro's support team for further investigation to [email protected].